Terms of Service

This service is offered exclusively to business customers (B2B). Contracts with consumers are excluded.

These Terms apply to all agreements between Reef Digital Services GmbH ("Provider") and users of the NotShot catalog rendering platform.

The Provider offers a Software-as-a-Service (SaaS) catalog rendering platform that produces AI-generated catalog photography from operator-supplied garment and model imagery.

Use requires registration. A contract is concluded once the user completes registration and the Provider confirms it.

Use of the platform is metered in credits. Credits are purchased in advance via the Provider's payment processor and consumed per render and tuning operation according to the published rate. Unused credits remain valid for the duration of the account. Failed renders that produce no usable output are automatically refunded to the credit balance.

Both parties may terminate the contract with 14 days' notice to the end of the month. On termination, unused prepaid credits are non-refundable except where required by law.

The user warrants that uploaded garment and model imagery does not contain, and is not intended to produce renders containing, any of the following:

• Sexually explicit, pornographic, or otherwise adult-only material.
• Hate symbols, slurs, or content directed against ethnic, religious, or sexual identity groups.
• Depictions of real-world violence, gore, or weapons used aggressively.
• Child sexual abuse material (CSAM). The Provider is required by German § 184b StGB to report suspected CSAM to the Bundeskriminalamt; user accounts found in violation will be terminated immediately and reported.
• Third-party brand imagery, copyrighted artwork, or trade-marked references the user does not have rights to use.
• Imagery of identifiable individuals without their consent.

The Provider operates an automated content-classification gate at upload time + an admin moderation queue, and reserves the right to refuse uploads, delete renders, or terminate accounts for breach of this section without prior notice. Repeated or wilful breach is grounds for immediate termination.

The Provider is only liable for intent and gross negligence. Liability for data loss is excluded if the user has not implemented reasonable backups of their uploaded source material.

German law applies. The place of jurisdiction is Berlin, Germany.